Privacy Policy
1. Introduction
RR4X4 Works ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at www.rr4x4works.co.uk or interact with our services.
Please read this policy carefully. By using our website, you agree to the practices described below.
2. Who We Are
RR4X4 Works is a UK-based specialist in Land Rover and Range Rover engine supply,
reconditioning, and fitting services.
Contact email: enquiries@rr4x4works.co.uk
3. What Information We Collect
We may collect the following personal information from you:
- Contact details — name, email address, phone number
- Vehicle information — registration number (VRN), make, model, year, engine code, and VIN
- Enquiry details — details of the fault, service requested, or question submitted
- Technical data — IP address, browser type, device information, and pages visited
- Communication records — any correspondence via email or contact forms
4. How We Use Your Information
We use your personal information to:
- Provide and manage engine quotes, supply, and fitting services
- Match your vehicle’s VIN to compatible engine units and specialist fitters
- Communicate regarding your enquiry, order, or warranty claim
- Coordinate logistics such as collection, delivery, and bookings
- Improve website functionality and user experience
- Comply with legal and regulatory obligations
We do not use your personal data for unsolicited marketing without your explicit consent.
5. Legal Basis for Processing
We process your personal data under the following lawful bases:
- Contract performance
- Legitimate interests
- Legal obligation
- Consent
6. Sharing Your Information
We may share your personal information with:
- Network garages and specialist fitters
- Engine suppliers and parts providers
- Finance partners (if applying for finance)
- Recovery service providers
- Legal and regulatory authorities
We do not sell your personal data to third parties.
7. Data Retention
We retain your personal data only as long as necessary. Enquiry records are typically kept for up to 6 years to comply with warranty and contractual obligations.
8. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, contact: enquiries@rr4x4works.co.uk
9. Cookies
Our website uses cookies to improve your browsing experience, analyse site traffic, and remember preferences. You can manage cookies via your browser settings. Continued use of the website implies acceptance of cookies.
10. Security
We implement appropriate technical and organisational measures to protect your data. However, no internet transmission is completely secure, and absolute security cannot be guaranteed.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Please review periodically.